Wimbledon, IBM Use Watson AI to Help Fans Get More From Matches

Wimbledon, IBM Use Watson AI to Help Fans Get More From Matches

The Wimbledon tennis tournament, which starts Monday, will use IBM’s artificial intelligence agent Watson to help direct fans to the most exciting matches, automatically generate video highlight reels and guide guests through the grounds of the All England Lawn Tennis Club.

A voice-activated digital assistant called “Fred,” named after British tennis great Fred Perry, will help those attending Wimbledon find their way around. Visitors can ask Fred for directions to the nearest strawberry stand, how to buy a Wimbledon towel or who is playing right now on Centre Court. Fred will also help visitors find other activities – such as the children’s play area – they might want to check out while at the Club. The assistant is powered by Watson’s natural language processing ability.

Another IBM technology will help fans find matches that are likely to be the most exciting to watch by analyzing player statistics. IBM and AELTC have jointly developed a new metric called competitive margin, which is the differential between the opposing players’ ratios of forced to unforced errors. If there is little margin between them, the match is likely to be a close-fought contest. The new technologies were unveiled by IBM and AELTC on Tuesday.

Watson and International Business Machine Corp.’s $18 billion (roughly Rs. 1,16,068 crores) “cognitive computing” group are a rare bright spot at the company, which has faced a years-long slump in sales and earnings. New York-based IBM is counting on the unit as its long-term growth driver. IBM has called Watson a connector across all its services and software and has announced a large number of deals to…

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