iPhone or iPad keeps shutting off? Here’s how to fix it!

iPhone or iPad keeps shutting off? Here’s how to fix it!


If you’ve got an iPhone or iPad that keeps shutting down inexplicably, these tips might just fix your problem!

If you have an iOS device that keeps shutting off without you asking it to (or due to low battery), you might be able to fix your problem without a trip to the Apple store. So long as it’s not a problem with your phone’s battery or any other internals, fixing it could be as simple as completing a couple quick steps. Before you schedule that support appointment, give these tips and tricks a try. Here’s hoping they’ll get your device running smoothly again!

By the way: If you’re running a beta of iOS 11, you might experience a whole host of problems. Check out our guide on troubleshooting iOS 11 betas right here:

iOS 11 beta: How to troubleshoot common problems

1. Force Restart

If your iPhone or iPad keeps shutting down, won’t charge, or keeps crashing, it might be time for a hard reset. Whether it’s really shutting down on its own, or it’s rapidly depleting the battery due to rogue processes or Wi-Fi or cellular radio activity, a hard reset can help.

  1. On an iPhone 7 or newer device, press and hold down the Sleep/Wake button and the Volume Down button at the same time.

    • On an iPhone 6s, iPad, or older device, press and hold down the Sleep/Wake button and the Home button at the same time.
  2. Keep holding down the button combo until you see an Apple logo appear on screen (your iPhone screen will go dark before the Apple logo appears). iOS devices with white faceplates will show a white launch screen. iOS devices with black faceplates will show a black launch screen.
  3. When the launch screen appears, you can let go of…



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